12 month full-time fixed contract | Maternity leave cover Key leadership position for experienced medical administrator The Opportunity The Patient Administration Manager will be responsible for the management of patient administration services throughout the Northern Private Hospital. This is a key leadership position which will see the successful candidate: Support the opening of the hospital and assist in the hiring of the Administration Department Lead the reception, scheduling and clerical teams Ensure accurate and timely completion of patient admissions, discharges and management of patient out of pocket costs Ensure the appropriate management of patient records and that data is collected, collated and managed in line with site, state and federal legislative requirements About You To succeed in this role, you will have exceptional communication skills both verbally and in writing coupled with the ability to lead, motivate and develop others to achieve results. You will be highly organised with a strong attention to detail and a keen commercial acumen. Your commitment to delivering exceptional customer service in line with our Ramsay Core Values will also be key to your success. Your Skills and Experience Front office management experience within proven ability to manage a team, ideally within a health care environment Demonstrated ability to successfully manage individuals and work groups/Rosters for a large team Knowledge and ability of working to key performance indicators and budget constraints Willingness to learn and ability to adapt to changes Ability to understand and apply the practicalities of health fund contracts Ability to achieve quality outcomes for all stakeholders Understanding of Medical terminology Experience using Meditech or similar patient administration software highly desirable What's in it for you? Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support. Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. Remuneration Will be based on experience level and qualifications, exclusive of penalties or allowances. About Our New Hospital The Northern Private Hospital is a brand new 70-bed facility, with operating theatres, cardiac catheter lab, inpatient wards and a day oncology centre. Future plans allow for the continuing development of the site to continue to grow and meet the heath care requirements of this expanding community. Requirements Everyone who joins Ramsay: Must be vaccinated against Covid-19, a vaccine approved by the Australian Technical Advisory Group on Immunisation Must provide a National Police check conducted within the previous 12 months According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases How to Apply All applications must be lodged online. For enquiries, please contact George Mitanis via MitanisGramsayhealth.com.au Applications close: Friday the 26th of April 2024 Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com