As an employer our goal is to be a GREAT PLACE TO WORK and we are committed to securing and maintaining an exceptional workforce. What's on offer?Generous casual rates of $37.30 - $43.51, (OO2), and employer contribution to superannuation (12.75%). Other employment benefits may include shift and locatity allowances, professional development, access to corporate discounts, employee wellness programs. Please note, the location for this position is Ayr and Home Hill. About the role Perform reception duties ensuring a customer focus approach to both internal and external clients in a busy and challenging environment. Handle patient appointment bookings through HBCIS appointment scheduling. Complete admissions and discharges in HBCIS. Respond to electronic, telephone and written requests for Medical Records, retrieve records and assign medical record to the appropriate location in HBCIS. File any loose documentation within medical record in appropriate sections before filing charts to main file location within medical records department. Maintain confidentiality of patient information and records. Skills and experience Excellent communication and oral skills. Strong work ethic with an ability to work autonomously. Proficiency in MS Office: Excel, Word, Outlook. Ability to provide quality administrative support. Please refer to the role description for further details. Working with our health service We have a proactive approach to fostering a workplace culture that values, supports and develops our workforce, offering rewarding career progression to our existing employees and encouraging professional development through capability building and higher duties opportunities. About the locationFamous for being the sugar capital of Australia, the Burdekin district is located about an hour's drive south of Townsville. Nestled in the delta of the Burdekin River, its two popular townships, Ayr and Home Hill, are linked by the iconic Burdekin Bridge. The region produces the biggest sugar cane crops in the country, together with a diverse selection of vegetables and tropical fruits. Situated on the north side of the mighty Burdekin River, 85 kilometres south of Townsville, the prosperous rural community of Ayr is the main town in the Burdekin Shire and the town centre offers a number of great specialty stores. Interested? Enquiries are welcome, for a confidential discussion please contact Vicki Bach on (07) 4783 0806. Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV559791 Applications close on Wednesday, 8 May 2024. Please note that unsolicited resumes from recruitment agencies will not be accepted.