Diverse customer service role with local international forwarder. Career development opportunities. Global Freight Forwarder and Customs Brokerage located in the Alexandria area is seeking to recruit an Senior Account Manager / Customer Service Representative to maintain a varied portfolio of clients and develop a rewarding career. This diverse role presents an excellent opportunity to further your career as our client is growing at a rapid pace and has a strong focus on a supportive working environment. Duties and responsibilities include: First point of contact for client enquiries Building and maintaining client relationships Purchase order management Quotations / rate negotiations Updating rates (Autorating) Chasing documentation and ensuring correct paperwork is received Passing documentation on for customs clearance Job registration, Pre-alerts, EDO's, Underbonds Monitoring cargo availability, status & check transshipments Sea/Air cargo reporting Paying charges / Organise EDO's Organising local & interstate road & rail movements Finalising invoices to clients and overseas agents Liaising with shipping lines, freight forwarders, overseas agents, customers, suppliers and internal staff The successful applicant should possess: Cargowise EDI experience is highly desired Prior Import Sea Operations / Customer Service experience with a freight forwarder in the Australian market would be advantageous Excellent communication skills, both written & verbal Ability to prioritise and meet deadlines Time management skills, attention to detail and proficiency Ability to apply creativity and problem-solving skills Are you ready to develop your current skill set with a professional and supportive employer? Apply online now or for a confidential discussion contact Deb Collie on 0466 444 364. People in Focus are specialists in creating employment solutions in international and domestic freight forwarding and logistics. www.peopleinfocus.com.au