Head office customer service role in Melbourne's East. Fashion apparel (or similar) experience is desired. Salary $50k-$60k super Our client is a well established womenswear fashion retailer and wholesaler. They are looking for a Customer Service Specialist to join the team on a full-time permanent basis. Duties include: respond to customer enquiries - phone, email, social media, live chat process orders, exchanges, returns and refunds provide product information to customers resolve customer issues manage customer feedback maintain customer records, update customer database The successful candidate will have: previous head office customer service experience within the fashion industry strong computer skills and show a high attention to detail If this sounds like you please apply following the prompts. PERMANSER CONSULTING www.permanser.com.au FASHION AND TEXTILE RECRUITMENT SPECIALISTS DESIGN | DEVELOPMENT | TECHNICAL | PRODUCTION | SUPPLY CHAIN HEAD OFFICE | DIGITAL | EXECUTIVE