At Ignite Travel Group, our goal is to ignite a passion to experience the world through curated holiday packages. We are destination experts and hand-select the best inclusions for both our customers and partners alike. We are currently looking for an experienced Travel Consultant to join our Customer Service Team. This is an excellent opportunity for experienced consultants who are looking to move away from direct sales and into a more customer-service oriented role. What you'll be doing Managing the aftersales aspect of our customer’s holidays Finalising accurate payments Maintaining professional and accurate customer record Delivering on service targets Who you are Customer service focussed Strong attention to detail Ability to interpret customer needs and provide suitable solutions Be solutions focussed with great ability to problem solve Enjoy a fast paced environment Your awesome extras Ongoing brain power-ups and skill sharpening, plus occasional escapes to bucket list destinations Catapult your career across a network of brands and businesses in an evolving industry ✈️ Say no to full price Nab discounts on travel and more thanks to our sweet rewards program ⚕️ Access to industry leading health and well - being programs and financial advisors Set up shop in a swanky beachfront office in Broadbeach, with a golden ticket to public transport and parking perks Enjoy social events to promote networking, celebration of wins, and sometimes just for fun Take volunteer leave as part of giving back to the local community It's a unique and exciting time for cruise travel at My Cruises. Embrace the opportunity to jumpship and sail into a fulfilling career with us Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes. LI-LH2IGNTLI-Onsite