Travel & Tourism Industry Richmond Location Perm FT or PT hoursNot a call centre Small & Supportive Team The Company: This well established and highly regarded industry leader specialise in providing their clients memorable and unique holiday experiences. The Position: As a result of recent changes, they are currently seeking a suitably experienced, professional and confident candidate to join their Customer Service Team. This role will be offered either on a part time or full time basis - flexible hours The Duties: As an integral part of this small and dedicated team you will be responsible for providing exceptional levels of service to new and existing members. As a part of this role you will be responsible for; Assisting with general enquiries Confirming reservation details Upselling value-added products Processing reservation documents Assisting with the membership newsletters Assisting with information sessions General Administration The Requirements: Previous experience in a similar role Exceptional communication Attention to detail Teamwork The Process: To apply for this position please click the apply now button and submit your resume. For further information please call 03 9553 4436 with reference number 1478886 or email lindaellebelle.com.au