Customer Service Specialist (Casual) — Mascot, Rockdale Area

Description Based at Sydney Airport we have an opportunity for someone with outstanding customer service and sales skills to represent our world-class brands. Casual (working 25-hours per week) position available Supportive, friendly, and caring culture Staff parking and uniforms provided Large, stable international company with opportunity to move internally Please note this is a casual position and requires availability to work on a rotational roster that includes mornings, afternoons, weekends and public holidays as you will be scheduled to work during our operating hour which are Monday - Friday 08:00 am - 05:00 pm and Saturday & Sunday 8:30 am - 1:30 pm. About the Role As what we call a Rental Sales Agent you will be the face of our brand In this position you will interact with our customers at the rental counter, complete rental bookings and responding to general customer enquiries. What you'll do Establishing customer car rental needs by actively listening Review in detail ABG's various add-ons and services as to determine what may best suit the customer. Communicate rental procedures and guidelines effectively. Complete rental bookings in a timely, efficient and accurate manner Answering customer questions and inquiries What we're looking for Applicants must have a full, unrestricted and valid driver's licence . Ability to work on a rotating roster as per operating hours. Ability to work in a fast-paced environment while delivery exceptional customer service. Previous experience within retail, hospitality, customer service or similar roles Ability to follow procedures and adhere to company guidelines and standards. Comfortable learning and using various computer systems to accurately input rental information. Benefits and Perks $31.09 hourly base rate loadings commission incentives Wellbeing programme incl. life insurance discounted health insurance superannuation options Access to Perkbox - discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more. Employee discounts on car rental across Avis Budget Group Employee Assistance Programme (EAP) provided by Converge - 24/7 support for your mental health and wellbeing. Full training provided to help you achieve your goals & reach your potential. This position will be the starting point for someone with a passion for customer service a fulfilling and exciting career at Avis Budget Group so if this sounds like the perfect opportunity for you - Apply Now About Avis Budget Group We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward. MascotNew South WalesAustralia R0163421

Applications close Sunday, 12 May 2024
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