Join our Customer Service team on a Full Time, permanent basis at our Bayswater branch. About Supagas Supagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on our exceptional customer service, offering quality products in the highly competitive market. About the Role Join our Customer Service team on a Full Time, permanent basis at our Bayswater branch. Duties Foster and drive the ‘Yes We Can’ attitude in achieving internal and external customer satisfaction Answer a high volume of incoming calls, placing orders and assisting with customer enquiries Assist with Branch Sales through conversion of incoming phone and email enquiries Support operations to ensure the customers' expectations of service are exceeded Attend to 'walk-in' customer enquiries and purchases Skills & experience Must have previous experience in an office administration and inbound call centre roles Demonstrated experience in customer sales, customer retention and customer dispute resolution Competent in the use of Microsoft Office Familiarity with Pronto highly regarded A positive, enthusiastic team player with a strong work ethic. National Police Check is required prior to commencement. The successful candidate will be required to attend a pre-employment medical. Benefits Generous base salary plus superannuation. Continual ongoing support and training provided. Work for an Essential Service for financial security. Fantastic rewards program