Job Description What you need to know about your new role… Full-Time paid comprehensive training in a supportive environment Located in West Perth (right near the City West Train Station) Salary- $53,000 - $55,000 Superannuation Operating hours are from 7am-7pm Monday – Friday so you can enjoy your weekends Life at TSA will look different and exciting everyday but here’s what will stay the same… You will encourage, support and educate customers updating information through their self-service portals Build strong and authentic connections with your customers, ensuring they are provided with the highest customer experience Use critical thinking and a solution driven mindset to resolve customer enquiries Provide assistance to vulnerable customers with an empathetic approach Present the highest level of customer care Why work with TSA? Our TSAWays are what we are all about. Think of them as the vibe Join a company that promotes from within – work your way up and across the business Comprehensive training, with ongoing coaching and development A vibrant and rewarding recognition program - We love to celebrate our people We are proud of our fun, friendly and supportive team environment When you choose a career with TSA you’re choosing… Health and wellness benefits Internal progression opportunities A rewarding role that makes a real difference Exciting events and competitions throughout the year A role where you learn while you earn