Job details Position status Permanent Position type Full-time Occupational group Administration Classification AO5 Workplace Location Brisbane - North Job ad reference QLD/CAB558137 Closing date 25-Apr-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration Permanent Full Time Contact person Nadine Kemp Contact details (07) 5429 4711 Access the National Relay Service About the role The purpose of this role is to coordinate and manage the administrative function to support the delivery of a quality, safe and equitable health service by enabling and supporting the delivery of clinical and corporate services. Provide leadership, performance management and advice for the administration staff in the service line, enabling the team to meet service deliverables in accordance with the Operational Plan. About you Our ideal candidate will be someone who can demonstrate the following: Respect - demonstrates interpersonal savvy, manages conflict appropriately, communicates effectively and balances the needs of all stakeholders with utmost respect to all people at all times Teamwork - collaborates effectively, develops talent, values differences and builds effective teams to bring about best use of resources to deliver healthcare Compassion - is patient / client focussed, demonstrates self-awareness and the effects of behaviour on others, deals with or manages ambiguity and complexity, demonstrates resilience in the delivery of patient services or support in the delivery of services to patients High Performance - cultivates innovation, is action oriented, drives results and supports Metro North Health's vision and purpose to exceed expectations of our patients and stakeholders Integrity - demonstrates sound decision quality, ensures accountability, demonstrates courage in the face of adversity and works effectively / manages complexity to ensure work output and decisions are ethical and invariably of a high standard The ideal applicant will be someone who can demonstrate the following Experience in a Health Service setting and an ability to lead and supervise a professional and diverse workforce focused on client service and quality improvement Proven ability to work effectively both independently and in a team environment and possess clear individual initiative High-level knowledge and understanding of Queensland Health 'Specialist Outpatient Services Implementation Standard' QH-IMP-300-1; which outlines the suite of business rules and processes for ensuring equitable access for all patients requiring specialist medical outpatient services at Queensland public facilities by providing best-practice waitlist management and scheduling processes aimed at facilitating treatment of patients within clinically recommended timeframes. Benefits when working for us Rewarding career and development opportunities across a wide range of clinical and non-clinical areas Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance Flexible working arrangements and competitive salary rates with annual incremental increases Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers Job ad reference number: CAB558137 Close date: Thursday, 25th April 2024 Find out about the role in more detail and how to apply in the attached Role Description. APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED Further information We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. Documents Before applying for this vacancy please ensure you read the documents below. CAB558137 - Role Description (PDF, 625KB) Role Description Application Support (PDF, 853KB) Information Package for Applicants Benefits for working with MN (PDF, 1,003KB) Information Package for Applicants