Administrator - Service Operations — Tomago, Port Stephens Area

At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we're Made for More. About the role WesTrac is seeking an experienced Administrator to join our branch here in Tomago in our Machining and Track Shop Department. The successful applicant will be responsible for providing high-quality administrative tasks to the branch by supporting the daily service operational requirements. This role is a great step to getting into WesTrac if you are looking for career growth. It will also provide you with exposure to multiple areas and tasks including customer service, administration, time sheets, work order activities, quality assurance, and continuous general administrative duties with ongoing support for the branch. You will provide a high level of service to both internal and external stakeholders and customers. This position is a full-time permanent role, working Monday to Friday, 40 hours per week. The hours are 08:30am - 5:00pm. Key Responsibilities General administrative functions, such as: Data entry, filing, scanning, records management, and the general maintenance of records management. Coordinate the accurate entry, submission, and approval of timesheets. Carry out work order management activities. Liaise with internal and external stakeholders regarding purchasing of goods and services. Coordinate accommodation, travel, and expense related activities for branch team members. Arrange all training and inductions for branch team members as required. Identify and implement improvement initiatives, such as system and process improvements. Skills & experience Excellent verbal and written communication skills Strong customer service skills High attention to detail and accuracy Adaptability, including the ability to work efficiently in different environments. Demonstrated ability working under pressure with high work volumes. Continuous improvement mindset with the demonstrated ability to identify and implement improvement initiatives. Benefits As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA. Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged and Customer Focused Culture. As a WesTrac team member you will receive: Job security and serious potential for career advancement Competitive remuneration Fitness Passport for the whole family Annual Remuneration and performance review Discounted CAT Hand Tools Generous relocation assistance for eligible candidates Income protection with 24/7 coverage 12 weeks paid parental leave. Online Learning Library to support your continued development Refer a friend program - work alongside your mates and receive up to $3000 Novated leasing options Purchased Leave program Opportunities for growth and development Employee Wellness Program Discounted private health insurance On-boarding and welcome day at our head office in Newcastle Apply Now If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link. For further information regarding this role, please contact NSW Recruitment on 1300 797 028 . Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process. .videocomponent41dd4f6e8aad6580 a{ border: 1px solid transparent; } .videocomponent41dd4f6e8aad6580 a:focus{ border: 1px dashed 88969f important; outline: none important; } At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly support the principles of equal employment opportunities in the workplace, and we are committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates. WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.

Applications close Sunday, 5 May 2024
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