Job Description At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG Townsville , you'll play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew. What's in it for me? So much Check out some of the benefits below: Fair pay, flexible rosters, and employment stability Free and comfortable GYG uniforms and exclusive merch Heavily discounted GYG meals An uncapped referral program Bring your mates and earn $200 per successful referral Team building activities and regular crew competitions Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few Opportunities for advancing your leadership abilities – level up from Shift Leader to Assistant Restaurant Manager and beyond The possibility of owning your own franchise or joining our corporate office in future We appreciate diverse experience, but specifically, we are looking for candidates who have: Leadership or supervisory experience in a fast-paced environment A track record of providing outstanding customer service Completed or willingness to complete Food Safety Supervisor certificate Completed or willingness to undertake Responsible Service of Alcohol course Click the "I'm Interested" button to express your interest today W e’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.