Retail Customer Service Officer - Brookvale NSW Company : Australia Post You'll be: Performing customer sales and service transactions with customers Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS) Conducting and processing a number of identity services transactions, including Australian Passport Interviews Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities Assisting customers with mail lodgements and associate costs Building rewarding relationships with customers by understanding their needs Assisting with administrative duties such as stocktaking and record maintenance About you You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to: Have experience in customer service and/or cash handling Be fit to lift up to 16kgs of mail regularly and stand for your shift