Sales Administrator - Melbourne Who are We Novis is a healthcare specialist providing a range of clinical healthcare products designed for hospitals, aged care facilities, rehabilitation providers and the home care community. With offices located in Sydney, Melbourne & Brisbane we are looking for new people to join us as we continue to grow. As a family owned business operating for over 20 years in Australia, we are proud of our down to earth culture, the career opportunities we have provided our team & the fact we continue to get great feedback from our clients. We are looking for a well presented individual who enjoys working with people. This is a great opportunity for someone who likes making quick decisions and who gets a buzz out of making a difference to the lives of other people. If you see this as the next step in your career then keep reading. What you will do Located in our Melbourne office in Heatherton, this role requires someone with a high level of accuracy and attention to detail and enjoys working closely with customers on a face to face basis as well as over the phone. Some of your key responsibilities will include: • Ensure delivery of courteous, professional and high quality service to a range of internal and external stakeholders across face to face and phone contact • Ensure accurate processing of sales orders & customer payments & account administration processes • Liaise with internal teams around co-ordination of training at local facilities • Be a strong contributor to the Melbourne based sales team • Liaise with multiple warehouse locations to ensure accurate stock management What we need from you? • A high level of empathy and sensitivity to patients, residents and staff in health and medical settings. • Problem-solving attitude with an attention to detail. • Highly organised with the ability to coordinate and prioritise tasks throughout the day. • Genuine, enthusiastic, and results-driven with the ability to show initiative. • Someone prepared to work flexible hours at times to cover the customer calls from Western Australia • Motivated self-starter with a desire to learn and develop What you will get from us? • Competitive Base Salary • A friendly & supportive work environment • Work/life balance • Support and development – we will ensure you have the right training and development program to grow and improve your skills every day If you believe this is the role for you, please include a cover letter with your application highlighting why this is the role for you. Only applicants with full Australian work rights will be considered for this role.