Job details Position status Casual Position type Full-time,Part-time,Non-Standard-Hours Occupational group Administration Classification AO3 Workplace Location Brisbane - North Job ad reference QLD/STR558120 Closing date 13-Apr-2025 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration See Role description Contact person Natalie Barratt Contact details 0407 162 876 Access the National Relay Service About the role The purpose of this role is to deliver a seamless patient experience by providing efficient bookings, admissions and reception/ward services for all patients, as well as to provide efficient utilisation of all services for consultants and clinicians. This role will undertake a wide range of duties while working in a team environment, rotating between various roles and all services within the STARS Administration Team. About you You will be assessed on your ability to demonstrate the following values within the context of the "Key Accountabilities". The ideal applicant will be able to demonstrate the following: Respect - demonstrates interpersonal savvy, manages conflict appropriately, communicates effectively and balances the needs of all stakeholders with utmost respect to all people at all times. Teamwork - collaborates effectively, develops talent, values differences and builds effective teams to bring about best use of resources to deliver healthcare services. Compassion - is patient / client focussed, demonstrates self-awareness and the effects of behaviour on others, deals with or manages ambiguity and complexity, demonstrates resilience in the delivery of patient services or support in the delivery of services to patients. High Performance - cultivates innovation, is action oriented, drives results and supports Metro North Health's vision and purpose to exceed expectations of our patients and stakeholders. Integrity - demonstrates sound decision quality, ensures accountability, demonstrates courage in the face of adversity and works effectively / manages complexity to ensure work output and decisions are ethical and invariably of a high standard. Ability to work autonomously and as a member of a multidisciplinary team using discretion in the absence of decision makers with a proven ability to coordinate, prioritise and complete several different tasks within competing timeframes to achieve organisational goals. Demonstrated high level communication and interpersonal skills including the ability to liaise, negotiate and consult with a wide variety of stakeholders both internally and externally, with the ability to build and maintain effective working relationships. Demonstrated ability to deliver work of high quality, validity and accuracy. Proven experience prioritising work to meet service delivery requirements within a complex and diverse clinical environment that changes and pivots quickly. Well-developed digital skills, including the use of MS365 Suite and the ability to rapidly acquire knowledge of Queensland Health corporate systems to deliver on the accountabilities of the role. Benefits when working for us Rewarding career and development opportunities across a wide range of clinical and non-clinical areas Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance Flexible working arrangements and competitive salary rates with annual incremental increases Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers Job ad reference number: STR558120 Close date: 13/04/25 Find out about the role in more detail and how to apply in the attached Role Description. APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED Further information We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. Documents Before applying for this vacancy please ensure you read the documents below. Application Support (PDF, 860KB) Application Kit Benefits for working with MN (PDF, 1.00MB) Application Kit STR558120 - Role description (PDF, 342KB) Role Description