Customer Service Manager — Brisbane, Brisbane Region
Expired

  • Provision of leadership, guidance and support the team and all staff through the effective coordination of a range of activities.- Support a team culture which thrives on communication, collaboration, continuous improvement, positivity, safety and learning.- An active and positive member of the local leadership team, working cooperatively across all teams and across the Service Delivery network.- Ensure staff are supported to achieve excellence in their performance at work that maximises potential to achieve service delivery and strategic objectives.- Understand, support, and apply policies and principles by coordinating and monitoring the delivery of service consistent with financial, HR and administrative delegations and responsibilities.- Develop and apply a sound level of awareness and understanding of protocols and issues impacting on Aboriginal and Torres Strait Islander peoples to facilitate improved customer outcomes and communicating effectively and sensitively.- Lead, model and foster professionalism, accountability and ethical behaviour.- Lead and ensure you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day to Applications to remain current for 12 months.
Applications close Sunday, 12 May 2024
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