Be the face of our friendly village reception, greet with warmth and be the heartbeat of our community Elevate resident and visitor experiences with warmth and efficiency Extra paid wellness day to support physical and mental well-being Opportunities for career growth and development About Ryman At Ryman, we believe the measure of a full life is one that gets richer with age. Ryman has grown to become the largest retirement village operator in New Zealand. We own and operate 48 villages in New Zealand and Australia. We have 14 new villages under construction and 9 additional sites in our landbank. We employ more than 7,600 team members. Being the developer, designer, builder, and operator means we will continue to challenge the status quo and adapt to better serve our residents and team members. Our trailblazing spirit can be felt in every Ryman experience, so if you like the sound of this, then read on. About the Role We have an exciting opportunity to join our crucial support team as a Receptionist at John Flynn Village located in Burwood East, 3151. This is a Casual role available working varied hours and days and flexibility is key due to nights and weekends being included. Our receptionists work in the heart of our village and bring life, organisation and direction to residents and their visitors. The successful candidate will be the face of the village who always has a smile on their face and goes above and beyond to respond to various requests. In this role you will: Welcome all visitors and provide assistance and direction as necessary Provide administration assistance including accounts and office/reception duties Ensure a hospitable and helpful service to residents, relatives, visitors and staff Answer all phone calls in a courteous and timely manner Assist residents and visitors with general enquiries About You To thrive in our supportive and caring environment you will have: Strong empathy and patience with elderly residents Outstanding communication skills A reliable, friendly and professional manner Previous reception experience in the industry is desired (but not essential for the right candidate) Ryman Perks Work in a facility that operates more like a family business. We are well resourced and have great care ratios Fun, friendly and supportive team environment Monthly employee recognition Receive a complementary designer uniform Opportunities for professional development and career progression Receive a Ryman Team Benefits card with discounts from 45 well-known brands At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions. If you're our KIND of person we'd love to hear from you Applications will be reviewed as they are received and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.