About Us FindStaff provides comprehensive employment solutions across both blue and white collar industries. FindStaff have over 30 years' involvement in sourcing professional, experienced and astute candidates for businesses of all sizes & requirements The Company Our Client is a leading global provider of sustainable packaging solutions for consumers around the world The Role Our Client is located in Epping. They are currently looking for a Customer Service Administrator to join their team Your key responsibilities would include: Managing enquiries and assisting customers via phone (inbound and outbound calls) Data entry of customer orders and invoices via phone and email, through to completion, as well as monitoring our online ordering platforms Liaise and follow up with customers regarding outstanding accounts owed Greeting Visitors to the site Set up new customer accounts and maintain customer database Liaise with the warehouse on customer orders. Coordinate, recording & distributing incoming and outgoing mail General typing of correspondence and documentation, filing & archiving Providing exceptional levels of Customer Service to internal and external stakeholders Understand and actively promote product range to customers Book transport for any make-up orders necessary. Supporting the Office staff, Warehouse staff & Sales Team Other General Administration duties as required / upon request What you will need to succeed: At least one year of experience, ideally experience in manufacturing or related field (desirable) Ability to prioritise and manage time effectively as well as multitasking Proficient in Microsoft Office Applications Proven experience in a fast-paced customer service environment Applicants must be eligible to work full-time in Australia Benefits: Permanent Opportunity ASAP Start Monday - Friday with Flexible working times Supportive work environment Ongoing training & development opportunities On-site parking What you need to do now If you, or anyone you know, is interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Alternatively, you can email your resume directly to javiera.medelfindstaff.com.au Please note- Only successful candidates will be contacted.