We are currently working alongside a leading global marketer and manufacturer of branded screening and shading products. They have been in operation since the 1970’s and are looking for a Customer Service Representative to join their team on a permanent basis. This position will be reporting to the Customer Service Manager, it is a full-time position with an immediate start. Key Responsibilities: • General Account Management • Processing and Tracking of Orders • Ensuring constant communication with the businesses that this company is working with • Resolving customer inquiries across a large variety of products • General Supply Chain duties (ie: processing invoices and export orders) • Liaising with a variety of key stakeholders both internal and external to the company About You: • Experience in a similar Customer Service position involving B2B interactions • You have the ability to take initiative and problem solve, as well as meet deadlines • Previous experience using Salesforce is ideal • Previous experience on the phone regularly speaking to customers • You are excited to continue to develop your skillset and learn and are also adaptable to a variety of scenarios Benefits for You: • WFH 2 days a week • Great Team Culture • Onsite Parking To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Todd Elliott on 03 9535 2114.