Mental Health Care Navigator- Primary Care Pilot Full-time Temporary with a Possibility of Permanency Closes: 16 April 2024 Classification: Registered Nurse Level 3.1 Salary: $115,743 - $120,506 plus superannuation Position No: 64696-02GU4 Directorate: Canberra Health Services Advertised (Gazettal date): 09 April 2024 Contact Officer: Phyo Courtis on phyo.courtisact.gov.au or (02) 51245030 What can we offer you: City living without the traffic - click here to see why you should live in Canberra. Competitive pay rates and excellent working conditions within a tertiary hospital. Salary Packaging with many options that provide full fringe benefits tax concessions. Flexible working conditions. 11.5% Superannuation. Reimbursement of relocation expenses for interstate candidates (subject to review and approval). About the Role: Under a Commonwealth initiative to reduce pressure on ACT Emergency Departments (EDs) and public hospitals, an innovative model is being trialled. The Primary Care Pilot is aimed at strengthening partnerships between primary care, community-based care and the public health system to support access and care for patients who frequently attend the ED or are at risk of presentation to the ED or admission to hospital. The pilot is a collaboration between the ACT Health Directorate, Capital Health Network, General Practitioners (GPs) and Canberra Health Services (CHS). The CHS Liaison and Navigation Service (LaNS) will assist in the delivery of the pilot, providing liaison, navigation, care coordination and complex case management in partnership with participating GPs, selected non-GP specialist groups and community-based Allied Health teams. The LaNS is a new service that has been established to improve a consumer's experience and their health outcomes through information sharing, integration of care across primary, secondary, and tertiary services and coordination across health and community services. It focuses on the provision of the right care, at the right time, at the right place by the most appropriate provider in partnership with the consumer and their care supports. The service is comprised of a multidisciplinary team that assists consumers and their supports to navigate the multiple services involved in their care. The service provides and supports patient centred, integrated, and coordinated care. It works closely with acute and community services, and across health and human services, to reduce the challenges consumers and their supports face when required to access multiple services, to ensure the highest quality of care. The Care Navigator with Mental Health expertise role will take on a key role in the implementation of the Primary Care Pilot, working collaboratively with colleagues, GPs, consumers, and external agencies to maximise the success of the pilot. The role will work with individual consumers and their care supports to provide support, advocacy, system navigation and connection with appropriate services. It will champion the role of this service and actively advocate and educate colleagues and other services about the specific mental health needs of consumers for navigational support. The Care Navigator with Mental Health expertise will attend case conferences with participating general practice representative(s) and, where possible, the consumer and their care supports. The LaNS team will work with the practice to provide supplementary care planning, navigation, timely access and liaison support across ACT and regional services. The LaNS team will work with the individual and nominated GP to develop a comprehensive care plan to assist the person to stay well in the community and avoid ED presentation and/or hospital admission. This unique role is an opportunity to build relationships with individual consumers and their supports, with GPs, and with diverse acute and community services, to anticipate and reduce the challenges of people with complex health and mental health needs, and their supports, can face. It is an opportunity to ensure the highest quality of care, information and support is provided when consumers and their supports need it, to optimise their health and wellbeing and assist them to navigate the complexities of their care. The role will be a point of coordination with GPs and other external health and human services, and work with CHS services and current specialty care coordinators to support consumers and improve the formal networks and pathways for information sharing, coordination, and ED avoidance. The position will work to develop the clinical scope of the role with the intention to undertake practical clinical support and interventions to reduce the need for emergency department presentations, and to work directly with outpatient and community services to minimise the need for acute care presentation. As a member of the LaNS you will remain committed to, and focused on: Placing people with complex health needs including mental health needs and their families, at the centre of their own care, Anticipating and removing barriers to care, Assisting consumers and their supports to make durable connections to the services and supports they need, Helping to solve problems, coordinate clinical care, and improve the flow of information between the care team and the consumer and their supports, Listening to consumers and their supports and acknowledging that they are experts in their own health. As a key part of the Primary Care Pilot, you will remain committed to the above, with a particular focus on maintaining strong relationships with participating GPs in support of consumers. In addition, you will work to achieve the aims of the pilot, contribute to pilot progress reviews, make suggestions, implement adaptations, and participate in evaluation activities. For more information regarding the position duties click here for the Position Description. Please note prior to commencement successful candidates will be required to: Undergo a pre-employment National Police Check. Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy. For more information on this position and how to apply "click here" Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. Our Vision: creating exceptional health care together Our Role: to be a health service that is trusted by our community Our Values: Reliable, Progressive, Respectful and Kind CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA are particularly encouraged to apply. Canberra Hospital Expansion Project - CHS is constructing a new critical services building called 'Building 5' which is a 44,000sqm nine storey building specifically designed to deliver state-of-the-art acute clinical services at the Canberra Hospital. Building 5 is the largest healthcare infrastructure project undertaken in the Territory's history and it represents the largest clinical and operational change program to ever be implemented by Canberra Health Services. Building 5 integrates with a number of existing buildings at the Campus including Building 1 and Building 2, to facilitate a seamless public thoroughfare, patient transportation and back-of-house logistics distribution. North Canberra Hospital - As of 3 July 2023 Calvary Public Hospital Bruce transitioned to CHS and became North Canberra Hospital. The transition will deliver a health system networked under one provider and will provide increased workforce opportunities for staff at both CHS sites. The ACT Government will be building a new northside hospital on the existing hospital campus in Bruce to meet the growing health care needs of our community, with construction to commence mid-decade providing more beds, increased services, and increased career opportunities. LI-DNI Note This is a temporary position for up to 12 months with the possibility of extension and/or permanency.