Permanent Full time opportunity Monthly Rostered Day Off (RDO) Supportive learning environment with development opportunities Generous leave benefits & entitlements The Planning, Building and Laws department comprises of Development Planning, BPi and Municipal Laws and Public Assets. Each team within the department manages an area of approvals, registrations and statutory compliance. The Development Planning team predominantly look after subdivision and planning enforcement for customers that reside in Banyule municipality. About the Role: The primary responsibility of this position is to provide timely and reliable customer service and manage the day-to-day administrative functions of the Development Planning team. Skills, experience and certificates Previous experience in a similar role or administrative field. An understanding of statutory planning. Experience in providing high level of customer service. Excellent written and verbal communication skills and ability to prepare high quality correspondence. Demonstrated excellent time management skills Demonstrated skills of a team player as well as being able to work independently High level of proficiency in Microsoft Office Suite and industry related software or the ability to adapt to learn new systems promptly. Self-motivated, customer focus and ability to solve problems Mandatory Pre-employment screenings: COVID 19 Vaccination Certificate Application Process: Please submit your resume and cover letter addressing the key selection criteria and detailing why you're motivated to succeed in the role. Any questions regarding the position or the team, please contact Janet Redgrave on (03) 9457 9997. Applications close: Sunday 14 April at 11.45pm. Don't miss out on this fantastic opportunity Why Choose Banyule City Council Join a dedicated team committed to making a positive impact on our community. At Banyule Council, you'll have the opportunity to drive service excellence, engage with diverse stakeholders, and contribute to the betterment of our community. We offer a supportive, collaborative, and innovative work environment where your skills and expertise will be valued and rewarded. Banyule City Council is an Equal Opportunity Employer; we value diversity and inclusion, and we welcome candidates from all backgrounds. If you have a reasonable adjustment, support, or access requirement, we encourage you to inform us through your application or email employmentbanyule.vic.gov.au . Our Values: Our employees align their career with Banyule because they share our values of respect, integrity, responsibility, initiative, and inclusion. They thrive in our strong learning and development culture, and the positive way we work in partnership with the community. We offer: Genuine work-life balance and generous leave arrangements Monthly and fortnightly RDO options (depending on work area) 18 weeks of paid parental leave Study assistance Award-winning learning and development opportunities Health and well-being initiatives including Fitness Passport Diversity Statement: Our community is made up of diverse, cultures, beliefs, abilities, bodies, sexualities, ages, and genders. We are committed to access, equity, participation, and rights for everyone principles that empower, foster harmony, and increase the wellbeing of an inclusive community. To discover more about Banyule's commitment to advancing gender equality in the workplace, please find Banyule's Workplace Gender Equality Action Plan 2021-2025 . Acknowledgement of the Traditional Custodians: Banyule City Council is proud to acknowledge the Wurundjeri Woi-wurrung people as Traditional Custodians of the land and we pay respect to all Aboriginal and Torres Strait Islander Elders, past, present and emerging, who have resided in the area and have been an integral part of the region's history. Banyule City Council endorses the Uluru Statement from the Heart in full and accepts the invitation to walk with First Nations peoples, to a better future for us all. Child Safe Standards Statement of Commitment: Banyule City Council is a child-safe organisation and committed to the safety and well-being of children. Council has a zero tolerance for child abuse. All allegations and safety concerns will be treated seriously and acted upon. As a child-safe organisation we are committed to providing a child-safe environment where children feel safe, are empowered, valued and protected. Council will actively listen to children, ensuring their voices are heard and considered in decisions that affect their lives. Covid-19 Vaccination Requirements: In accordance with Banyule's Covid-19 Vaccination Policy, this position requires you to be vaccinated against Covid-19. If your application is successful and you are shortlisted for this role, you will be required to provide evidence of your vaccination status.