We celebrate our team with quarterly and annual awards for high achievers Great company culture with amazing benefits on offer Excellent training and development opportunities We are seeking a highly organized and detail-oriented individual to join our team as a Sales Administration & Quality Assurance Specialist . This role plays a crucial part in ensuring the smooth operation of our sales processes, maintaining high standards of data accuracy, and implementing quality assurance measures. If you thrive in a fast-paced environment and have a passion for data & quality checking, this position is perfect for you. Key Responsibilities: Cross-checking sales reports to ensure accurate and efficient sales processes. Collecting sales and related data for maintaining internal reports and communication updates. Managing lead data, including mass transfers, lead allocation, dashboard management, and generating reports. Conducting quality assurance checks on sales calls to evaluate and score performance based on established criteria. Collaborating with key stakeholders to address any data discrepancies and provide necessary support. Requirements: Strong attention to detail and excellent organizational skills. Proficient in data entry and data management. Experience with CRM systems (e.g., Dealer Socket, BlackBird) is highly desirable. Analytical mindset with the ability to identify and resolve data inconsistencies. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a team environment. Familiarity with quality assurance processes and call scoring methodologies is a plus. Proficiency in Microsoft Office, particularly Excel, for data analysis and reporting. Benefits of working with us: Customer referral program with chance to win $10,000 Be rewarded with cash for referring your friends to work with us Free tickets to Titans home games and discounted membership Discounted Bupa Private Health Insurance Employee Assistance Program (EAP) Exclusive discounts with our Samsung Partnership Program Discounted Gym memberships About us: Frizelle Sunshine Automotive is part of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups. We have expanded across South West Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout South East Queensland and Victoria. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With over 2000 employees across QLD, NSW and VIC, we are focused on growing and developing a career path for all our people. Join our dynamic team and enjoy a supportive work environment where your contributions are valued and recognized. We offer opportunities for growth and development, along with competitive compensation and benefits. To apply for this position, please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining our team. Don't miss out on this exciting opportunity Apply now to become part of our Frizelles family and contribute to our ongoing success. All Frizelle Sunshine employees must be entitled to work in Australia, complete a Federal Police Check and a Traffic History (QLD) or Driving Record (NSW) check.