The Company Robert Half are proud to be partnering with our client, a global manufacturing organisation who specialise in producing quality cleaning and clearing equipment for all environments. With 19 sites across 5 continents, our client is a leader in their field and are expanding yearly. The Role Our client is on the lookout for a superstar Branch Administrator to join their high performing team. You will be part of a small, close-knit team, and will be responsible for the following: Answer incoming calls for the Customer Service Centre and provide advice regarding products, equipment, and service offering Receive requests for service work and allocate and schedule works and keeping the customer informed of the progress of their job Process and invoice all completed workshop jobs and complete the month end process Compile and complete service reports, quotes for new jobs and timecards Provide back up support to the Service Advisors Manage the administration of service jobs orders Ad-hoc administrative duties Your Profile To be successful in this role, you will have the following: Relevant experience working in customer service or administrative setting. Ability to work well under pressure in a fast-paced environment. Demonstrated ability to deal with a wide range of internal and external stakeholders, previous scheduling experience is advantageous. A flexible and adaptive working approach Strong problem-solving skills. Solid understanding of Microsoft Office Suite Strong computer literacy and data entry skills Experience working with a mobile workforce or in a similar environment is desirable Apply Today Keen to learn more about this opportunity? Contact Hollie on 03 9239 8116 Job reference: 06830-0012884308HT By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.