Dymocks Retail is a nationally recognised multi-channel retail brand with over 50 locally owned and operated stores across Australia. The largest bookselling network in Australia, we pride ourselves on providing the best experience for our customers through our extensive range of books, gifts, and stationery. Job Description A terrific opportunity now exists for a customer service driven & enthusiastic Sales Ambassador to join Dymocks Canberra in a casual capacity As a Sales Ambassador you will provide only the highest level of customer service. You will certainly have a love of books, gifts and stationery. More importantly, you will be passionate about achieving sales targets by getting our customers the right book for them every time they shop. You will be the sort of person who never wants to stop learning, not only from reading books, but from understanding what the new releases, gifts or stationery are. You will have some great products to promote and sell to our customers from the most extensive range of books in Australia. You will also offer our fantastic Booklover Program to every customer so they can enjoy great benefits when shopping with Dymocks. As well as helping our customers find their perfect books, you will also be involved in keeping the store fully stocked, working on the registers and assisting in all of the duties involved in working in a busy retail store. Desired Skills and Experience The successful applicants will have: Previous experience working in a retail sales environment (book retailer highly regarded) Previous experience achieving personal KPIs and contributing to meeting store KPIs Demonstrated knowledge of visual merchandising techniques Keen on learning about our products – our range gets bigger every week Ability to provide superior levels of service to every customer, every time they shop Able to work quickly, accurately and with attention to detail Ability to lift up to 15kgs Self-motivated and team orientated Strong communication skills Proficient in using retail systems If you have the drive, passion and willingness to achieve instrumental results, apply today Privacy By applying for employment with Dymocks you consent to the collection and use of your personal information for the purpose of assessing your suitability for employment. Any personal information collected from you will be dealt with in accordance with Dymocks' privacy policy which is accessible at: www.dymocks.com.au/privacy To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to Dymocks or any of our employees. We are not responsible for any fees associated with unsolicited resumes.