Administration Clerk/ Business Office Clerk Take your admin skills to the next level as part of the Ramsay Team Access counselling, wellbeing services, legal & financial assistance Enjoy benefits such as paid parental leave, study leave and the option to buy extra annual leave. About the Role As an Admin/Business Office Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital. Responsibilities of this job may include: Admission scheduling processes to ensure appropriate bed management and utilisation Pre-booking and Fund Checking patients Managing incoming and outgoing calls to the front desk. Provide timely and accurate information to queries by patients, visitors and other staff and departments. Compilation and management of patient admission papers and clinical notes. Key to this role will also be the availability to work a rotating roster About You To succeed in this role, you will be an enthusiastic individual with a strong administrative skillset and a passion for customer service and enjoys being part of a busy environment. You will also bring: Computer literacy including the Microsoft Office suite of programs Experience in a medical setting will be highly desired, though not essential. Experience with Patient Management Systems is highly desired not essential Strong communication and interpersonal skills to manage a busy workflow of admissions and discharges comfortable working in a team of doctors, nurses, pathologists, administrators, and non-clinical staff. Remuneration Will be based on experience level About the Hospital At The Avenue we have an excellent reputation for a high commitment to customer service, staff satisfaction and quality improvement. Patient health, safety and comfort are a priority, and The Avenue Hospital continually monitors and evaluates its performance to achieve this critical outcome. What's in it for you? Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support. Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. Please note casual employees may not be eligible for all benefits. Requirements Must provide a National Police check conducted within the previous 12 months According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19. To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered. Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com For any enquiries please contact: Sheryl Vail - VailSramsayhealth.com.au