A great opportunity for an experienced retail assistant to join a leading gas and gear company where training and career advancement are on offer. Our client is one of the world leaders in gases, engineering and healthcare. They develop safe, sustainable and innovative solutions for customers in many specialty sectors, heavy industry and medical environments. For more than a century, the company’s gases and expertise have contributed to advances in industry and everyday life, including steelmaking, refining, chemical processing, environmental protection, wastewater treatment, welding and cutting, food processing and distribution, glass production, electronics and health care. An exciting opportunity has arisen at their Mascot store for an experienced retail/customer service assistant. You will be liaising with trade customers and consumers, taking orders face to face, over the phone and via email. Responsibilities Exceed the customer service targets for a Gas & Gear store. Create a professional environment to enhance the customer experience. Maintain a clean, tidy and well merchandised selling environment, whilst creatively merchandising the show room to attract maximum customer interest. Assist customers with queries and identify selling opportunities. Ensure the transaction process for customers is timely, efficient and accurate. Provide machine demonstrations to customers as required. Receiving, despatching and storing of cylinders and hardgoods Inventory stock take of hardgoods and gases on regular basis. Required key skills Well presented with excellent customer service skills Strong selling skills Written and verbal communication skills Ability to learn the product range and advise clients on suitable solutions Drivers licence preferable Forklift licence advantageous - if not the company will invest in training you. Benefits On-site parking is provided and there is easy access to public transport. Saturday shifts from 8am to 12pm are available as additional overtime. Opportunities for career development and a wide range of training programs on offer. Employee appreciation program. Generous parental leave, flexible working arrangements and attractive superannuation benefits. Only applicants with working rights in Australia need apply, please note this role is based in Mascot. We encourage all applicants, including Aboriginal and Torres Strait Islander people, people with disability, LGBTIQ and culturally diverse communities. APPLY NOW by sending your up-to-date resume and cover letter or for a confidential chat call Kate on 0423 957 003