We are looking for several Customer Care Consultants which will see you providing high levels of service and admin in a busy call centre environment Key Information Candidates need to have proven Call centre experience Must have previous customer service experience 6M contract positions with 2 days WFH a week Must be self motivated and have high attention to detail Work for a Global Insurance company Your New Role We are looking for several Customer Care Consultants which will see you providing quality customer service and administration to help with a range of insurance policy holding clients. Key Information - Candidates need to have proven Call centre experience - Must have previous customer service experience - Contracted role with potential extension or permanency - Must be self motivated and have high attention to detail - Work for a Global Insurance company A Day In The Life - Email Management - Data Entry / Administration - Taking inbound calls in a high volume, fast paced environment - Manage the escalation process and flag to the correct area - Updating policy holder details - Providing high levels of customer service in a fast paced call centre environment Your Background, Skills And Experience - Proven success in a Call Centre | Customer Service role - Strong verbal and written communication skills - Proficient in Word, Excel and Access - Understanding of Insurance, Super or Financial services will be highly regarded - High attention to detail - You will be provided with a Lap top and headset Please "Apply Now" or for more information email nthorntonandersenpartnership.com