About The role: As the Retail Manager responsible for overseeing of large-format retail and online stores, you will be a key member of our leadership team, playing a pivotal role in expanding our retail presence, enhancing customer experiences, and aligning our sales strategies across both our in-store and online formats. Your deep understanding of current market trends in retail management, merchandising, and promotions, will be crucial in achieving our growth objectives. About the opportunity: Manage instore and online sales programs and activities with a business to consumer focus (B2C); Positively support the implementation of the business' strategic plans and marketing strategies; Continuously analyse market trends, customer feedback and competitor activities to make decisions and enhance our product offerings accordingly; Take charge of leading, managing, and motivating dedicated retail and digital teams to drive strategic initiatives and achieve organisational goals; Collaborate closely with the management team to ensure seamless coordination across different areas of the business; Partner with Group Marketing and oversee the implementation of marketing and promotional campaigns to drive traffic to both online and in store; Develop and maintain industry-leading merchandising standards in our in-store retail operations; Monitor and manage pricing strategies to enhance market competitiveness and positioning; Maintain strong relationships with existing suppliers while actively seeking new partnerships to expand our product range and improve supplier terms; and Develop and implement customer-centric initiatives to improve customer loyalty, satisfaction, and retention. About you: Previous experience as a Retail Store Manager in a high-volume retail environment, ideally within the industrial market is preferred; Display confident leadership - you can coach, motivate, and inspire a team to achieve excellence; Create a positive and inspiring environment for our customers and staff; Employ exceptional customer focus and service; Be able to drive sales and team KPIs; A desire to challenge and further develop yourself to achieve company and personal objectives through continual improvement; Maintain store presentation standards and brand awareness; The ability to foster strong relationships with team members, peers, customers, leaders, and business stakeholders; and Demonstrated experience in budget and financial management. We offer: Competitive Salary and incentives; A great workplace with a positive team environment - we value our people; Team events and celebrations - we celebrate our wins and yours too; and Opportunities to grow and develop - a fast-paced environment where you can take the lead. Our client values their people and strives to create a workplace that's enjoyable and rewarding. They are dedicated to making work interesting and creating roles that you'll look forward to every day. You will join a dedicated and highly passionate team, all of whom bring extensive industry experience to the team. How to apply: Please call Cassandra Waugh at u&u on 07 3232 9118 , quoting reference number 33557 . Alternatively, to submit an application, please click below. Please submit your resume in Word format only.