Permanent full-time opportunity based in Canberra, Adelaide, Melbourne or Sydney Work with a passionate and knowledgeable team, lots of training provided Be a part of driving and transforming Serco’s future About the Opportunity The Serco Reporting and Business Intelligence Team endeavours to elevate business results through the provision of data-driven insights. The team is committed to providing precise and accurate reports to strengthen internal operations and facilitate customer service delivery. The Analytics Engineer plays a pivotal role in refining raw data into polished, reusable datasets. Operating in accordance with software engineering best practices, they will create high-quality data pipelines and reports to uphold the team’s commitment to excellence. What you’ll be doing: Designing and maintaining data analytics solutions Creating data pipelines in Azure Synapse utilising PySpark and low-code tools Producing Power BI semantic models, dashboards, and data management solutions tailored to diverse projects Managing and enhancing the central data infrastructure to guarantee reliability and cost efficiency Collaborating with teams to design and implement technical solutions About you You will not only demonstrate technical proficiency but also possess a strong dedication to customer service, consistently delivering solutions that meet their client’s needs. You’ll have a proactive approach towards problem-solving, combined with a personal drive for excellence. You’ll also be able communicate effectively with both team members and stakeholders, fostering collaboration throughout projects. Don’t worry if your skills don’t match all the requirements. We’re still keen to hear from you if you have a passion for learning and growing your data analytics skills. Your ideal skills & experience: Proficient in SQL, data modelling, and constructing data pipelines, with a grasp of both batch and streaming architectures, along with expertise in implementing lakehouse structures using the Azure data platform or Microsoft Fabric Skilled in crafting data models, generating reports, and building dashboards using Power BI Possess intermediate proficiency in DAX and Power Query M Experienced in troubleshooting and creating database objects within SQL Server, Azure SQL, or Synapse SQL pools Acquainted with administering Power BI capacity and data getaways Knowledge of Agile Development practices would be advantageous This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role. Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application. About us – Serco & proud At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000 globally and 14,000 in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management & citizen services. To learn more please visit www.serco.com/aspac Why Join Us You’d be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our care You’ll get to have an impact on how we do things: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action. We invest in you: Accelerate your career through our learning & development opportunities – think skills-based training, defined career pathways & fantastic internal mobility opportunities across the group If you are inspired to make a positive difference, please apply now. For more information about this job opening, or to have a confidential discussion, please email Vanessa at Vanessa.Ngserco-ap.com. We do not accept applications via email. Please be advised that all prospective applicants are required to submit an application and participate in our formal recruitment process. Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day. We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.