Alfred Health Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. Administration officer - Alfred Health Specialist Clinics - Alfred Heart Centre One permanent part-time position (45.6 hours a fortnight, 0.6 FTE) Classification code: HS1 Alfred location Staff benefits Join a dynamic team providing great patient customer service About The Alfred Heart Centre We assess and treat adult patients with cardiovascular (heart) diseases, including the most advanced forms of coronary, valvular, heart muscle and heart rhythm disorders. Through a wide range of outpatient clinics, investigation suites and a large inpatient service, we care for patients from our local community and across Australia. We have an extensive research and education program, for which we are known internationally. About the role The Administration officer reports to the Administration Supervisor of the relevant work group. As part of the administration team for Specialist Clinics - Alfred Heart Centre, the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry. Desirable Sound administrative experience - Hospital environment preferred but not essential Personable, customer focused approach, and commitment to high quality service Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational) Understanding of confidentiality and privacy legislation Understanding of medical terminology Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines. Benefits Discounted car parking Salary packaging with novated leasing Alfred campus close to public transport Onsite gym Easy public transport access and discounted care parking. If you have any queries regarding the role, please contact James White, Alfred Heart Centre and Cardiothoracic Clinics Supervisor 03 9076 8876 Applications close: 11pm AEST, Wednesday 3rd April 2024 Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged. In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. Website: www.alfredhealth.org.au http://www.alfredhealth.org.au/