· Full time role · Supportive management & team · Previous private healthcare experience required Holmesglen Private Hospital is looking for an Administration Team Leader reporting into our Front Office Manager to join our friendly and established team. The successful applicant will be highly motivated, committed to a high standard of customer focused care, excellent time management and organisational skills. As the Team Leader you will be responsible for providing operational direction through the Administration Manager and manage the efficient and effective bookings, admissions, and switchboard of Holmesglen Private Hospital. Customer Service is expected to be exceptional, and this is reflected by positive patient experience. The Team Leader role requires a hands-on approach to all areas of responsibility, with a significant supervisory component. About us Holmesglen Private Hospital is a world class facility located in the South Eastern region of Melbourne. Close to public transport and with affordable onsite parking. Holmesglen Private is a state of the art 147 bed hospital, comprising of a 24/7 Emergency Department, 6 bed Intensive Care Unit (ICU), 9 bed specialised Coronary Care Unit (CCU), 12 bay Day Infusion Unit and 5 specialised inpatient units. - including Oncology, Urology, ENT, Orthopaedics, Plastic Surgery, Interventional Cardiology and Rehabilitation Services As an 2IC your responsibilities will include: · Support Manager day to day tasks · Daily and monthly reports · Manage rosters, staffing and supervision of staff including ED, WC, infusion centre, reception, pre-admissions, discharges, billing and theatre bookings, · Perform process review and ongoing change management where required · Handle enquiries and resolve complaints · Patient Billing and Receipting/Medicare rebate · Maintain accurate records · Coordinate with staff from other departments · Complete other clerical tasks such as data entry Essential Criteria: · Authority to Work in Australia · Billing experience · Private hospital experience · Prior experience leading or managing a team · Experience with Medical Software advantageous i.e. WebPAS, · Impeccable customer service · Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment · Strong attention to detail · Experience in MS Office (Outlook, Word, and Excel) Why Healthscope?When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for. · Flexibility to work across one or multiple hospitals across our network. · Discounted health insurance · Continuous professional development, education & support provided to encourage growth We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. Come and be the difference in our patient's lives.Applications close: 23rd April 2024 To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitmenthealthscope.com.au More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.