Great working environment Job Overview Accounts Administrator This is an ideal job for someone who is looking to work in a fast paced environment and enjoys some number crunching. There is no prior knowledge of the printing industry required, we are simply looking to hire someone with accounts experience, customer service, a willingness to learn, and most importantly someone who thrives on solving problems. So let’s see if you’re a good fit Are you the type of person that : Clients rely on because of your helpful and upbeat customer service Team relies on you because of your willingness to help and your knack for numbers Feels like the jobs not done until the customer is happy or you have provided a solution Enjoys handling simple accounts tasks as much as playing Sherlock and finding that one transaction that is throwing the report out of whack. Gets excited by a to-do list Considers yourself good with computers Loves continuous learning and thrives in a fast paced environment Has a bright, bubbly, positive, and enthusiastic personality. If so keep reading Let us tell you a little more about the role . Big part of your role in the company will be supporting the Office Supervisor in ensuring that you provide great customer service and keep the accounts tasks up to date and completed on time. Our Bookkeeper works remotely and looks after compiling of the financial reports where your tasks will mostly involve Payroll, accounts receivable, payable and general accounts duties. While our team will all have different focuses, yours will be to ensure our customers are receiving the best possible customer service and our accounts cases, queries and tasks are done on time. Your day-to-day workload will involve all aspects of the accounts administration including : Providing excellent customer service via phone, face to face and LiveChat (if applicable). Assisting with answering customer emails and general enquiries in a helpful and courteous manner. Completing payroll every Thursday and Super payments every quarter. Ensuring the Operations Manager is provided with a weekly Payroll Report. Processing EFTPOS / CC payments, bank payments / refunds and any other finance related tasks. Completing bank and other account reconciliations. Sending Purchase Orders to vendors. Assisting the CFO and Bookkeeper with any tasks if and when required. Ensuring that regular communication is provided to the management team regarding the stage of the EOM adjustments for the P&L and Balance sheet reports. Assisting the Operations Manager with any administrative tasks if and when required. Managing and reviewing the performance of subordinate staff. Keeping all company records well systemised for easy reference. Work Details: Reporting to the Office Supervisor, this is a flexible Part-Time position in its nature which means the hours can vary from 30 to 37.5 hours depending on workload requirements. Your starting hours are from Monday to Friday 9-5pm on the Gold Coast. So what do we need from you? An above average level of life smarts A proven track record in great customer service. Do you have any examples / awards / specific experience that you can tell us about in your cover letter. Computer skills. We are predominantly an e-commerce company, the better you are with computers, the faster you will pick things up. Knowledge of Xero is preferred but not essential but knowledge of accounts principles is mandatory. Your knowledge of accounts should be a focus of your cover letter. A good work ethic We’re big team players and believe that many hands make light work. You will need to be self motivated and a team player willing to put in the hard yards to lead the team to getting the job done.