Sales Coordinator — Ermington, Parramatta Area

Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary Light & Wonder are seeking an enthusiastic, data focused, and results-driven Sales Coordinator to join the team. This position will give you the opportunity to work across a variety of departments including Sales, Marketing, Field Services, and Operations, and give you the platform to learn centrally about the Light & Wonder ANZ business. This is an exciting entry-level opportunity for someone with foundational knowledge of sales operations (1-2 years' experience), and someone with a passion for all things data & digital. While the role is entry-level, it will be an integral cross-functional role and an opportunity to join a rapidly growing ASX 200 listed company. Duties and Responsibilities: This is an exciting role for a high potential candidate to deliver immediate value and create opportunities for future career development, potentially within Sales and/or other parts of our fast-growing business. The successful candidate will work with the ANZ Sales team to get some direct selling experience with our client portfolio, as well as handling the below: Customer onboarding and sales support: Ensure efficient customer onboarding, meeting deadlines and deliverables to agreed processes Customer Support: Act as the escalation point for customer feedback or issues and work cross functionally to solve in a timely manner Sales Immersion: Learn and understand the product and the sales role through spending time with customers with the designated Account Managers. In field experience: working to a small number of accounts, with support to build skills and help better support sales team Performance Analysis: Track and report key performance indicators related to sales and product, providing timely reporting Customer Feedback and Continuous Improvement: Collect and analyse customer feedback to identify areas for improvement. Work closely with various teams to implement changes based on this feedback. CRM: Develop a strong understanding of the CRM and support the sales team in processing and reporting. Analyse, update and map key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy Knowledge, Skills and Abilities: 1-2 years' experience in sales/sales operations An ideal candidate would be strongly data and digitally focused High level of accuracy and attention to detail Strong communication skills with a helpful and friendly attitude Ability to prioritize and co-ordinate various tasks, comfortable working in an agile manner A team player with the ability to work independently Excellent problem-solving skills Maturity to deal with people at all levels of the organization Experience with Microsoft Office applications and databases Experience with a CRM system highly regarded Experience, Education and Qualification: Tertiary education or equivalent work experience Working Conditions: Light & Wonder and its affiliates (collectively, "L&W") are engaged in highly regulated gaming and lottery businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you. We can offer you a fun & inclusive company culture, an on-site gym, free parking, hybrid working (3 days in office), and much more Please get in touch for further details if you are interested Our values: We uphold Integrity We never Settle We celebrate Perspectives We dare to be Bold Win as a Team All the good stuff Hybrid work structure where appropriate Company Paid Parental Leave Free onsite parking Free onsite gym Access to Linked in Learning Suite Fruit baskets/Cheese Toasties Novated Car Lease Volunteer Program Rewards & Recognition Program EAP Program Fun and Inclusive culture A workplace where you belong: Light and Wonder are committed to creating an inclusive, positive, and safe environment where our Creators feel valued and respected. Celebrating diversity not only enriches the workplace but also promotes innovation and understanding amongst our Creators. Light & Wonder recognises the importance of embracing diversity and actively encouraging applications from candidates from all backgrounds. When you apply, let us know any reasonable adjustments you may need during the interview process so we can accommodate you. Qualifications

Applications close Sunday, 19 May 2024
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