About VenuesWest At VenuesWest our vision is to be Australia’s leading provider of sport and entertainment venues and precincts. We take pride in owning and/or operating 14 of Western Australia’s major sporting and entertainment venues, including not only the world class Optus Stadium and the iconic RAC Arena, but also HBF Park, HBF Stadium, HBF Arena, Bendat Basketball Centre and Gold Netball Centre. We play an extremely important role in the lives of Western Australians by offering opportunities for those pursuing elite sport, a range of options for individuals or families choosing to live healthy, active lifestyles and a variety of entertainment experiences for everyone. About the Role The Retail Supervisor oversees the day-to-day operations of a retail café located at one of our multiple venues as well as any retail food and beverage offerings within that venue. This includes ensuring safe and high-quality customer experiences and maximisation of financial returns. The role reports to the Catering Operations Manager and is responsible for meeting operational KPI’s, organisation of the retail team roster as well as coordinating and supervising the setup, operation and close-down of catering areas during functions. This is a full time, permanent opportunity. This role requires weekend, and evening work and where applicable, shift loading will apply. Whilst the position will be based at Bendat Basketball Centre in Mount Claremont or HBF Arena in Joondalup, mobility may be required between the portfolio of facilities. What We Offer Working with VenuesWest comes with a number of benefits: A free membership to our gym and aquatic centres Access to staff fitness classes Access to free counselling for employees and their immediate families through our Employment Assistance Provider Payment for re-qualification for essential qualifications and certifications Access to salary packaging arrangements A fantastic social club and culture program with lots of activities Optical reimbursements for office-based staff (after 12 months employment) Annual flu vaccinations 50% discount on kid’s programs Corporate health insurance discounts A comprehensive learning and development program Free on-site parking Sponsorship for participation in community, sporting and charity events About the Person Our ideal candidate will have previous experience managing a retail catering operation including finance management and stock control. Experience in staff supervision and delivery of functions is also required together with outstanding achievements in customer service. For any further job-related information please contact Corah Gillett at corah.gillettvenueswest.wa.gov.au For information on VenuesWest and its venues please visit our website www.venueswest.wa.gov.au Application Instructions To apply for this position, you must provide: copy of your current resume and cover letter detailing your skills and experience which demonstrate how you meet the following essential capability in the context of this position: Previous experience managing the day to day operations of a retail catering operation including demonstrated experience in: Stock control and management; Supervision of staff; and Application and forecasting of budgets to achieve results. Evidence of your right to work in Australia – Australian Birth Certificate; Australian Citizenship Certificate; or passport A full copy of the Job Description is available as a PDF below, which includes a complete list of the capabilities required to fulfil this role. Please submit your application by clicking on the ‘Apply for Job’ button below. A step by step guide to applying online is available in pdf format below to assist you in this process. For application assistance please contact People and Culture on (08) 9441 8362. Employment Screening To be eligible for employment with VenuesWest you must have the following at the time of commencement : Right to Work in Australia for the duration of the employment contract National Police Clearance Completion of course in Liquor Licensing (51544) and ability to become Approved Manager; or capacity to complete within 3 months of commencement. Completion of course in Food Safety - Use hygienic practices for food safety (SITXFSA001) or Food Safety Supervisor Course (FSS) (SITXFSA002) or Participate in Safe Food Handling (SITXFSA201); or capacity to complete within 3 months of commencement. Please note that the appointee will bear the costs associated with the abovementioned eligibility requirements. Workplace Diversity VenuesWest maintains a working environment that is free from discrimination in accordance with Equal Opportunity legislation. We are seeking to increase the diversity of our workforce to better meet the differing needs of our customers and to improve equal opportunity outcomes for our employees. Our goal is to increase the representation of Aboriginal and Torres Strait Islander peoples, people with disability, women in leadership, youth and people from culturally and linguistically diverse backgrounds in our workforce. Sections of the Equal Opportunity Act 1984 for measures to achieve equality may be applied to this process. Candidates from these backgrounds are strongly encouraged to apply for this vacancy and to identify themselves through the application questions. This advertisement may be requested in other formats including Word, PDF, and large format by contacting People and Culture on (08) 9441 8362. Future Appointments Applicants who are found suitable, but not recommended for the vacancy, may be considered for subsequent vacancies for 12 months in accordance with Part 5 (General Appointment) of the Commissioner’s Instructions No.2: Filling a Public Sector Vacancy.