Fantastic opportunity to join a Melbourne-based fashion wholesaler in their Customer Service team. The Role: Our client is a Melbourne-based denim retailer, who are seeking a Wholesale Administrator to support their customer service division. Throughout this role you will champion the brand experience and representation of the business. This role encompasses a wide array of responsibilities, requiring seamless collaboration with various departments and wholesale partners. Building solid internal relationships is crucial for success in this role. Key Responsibilities: Establish style masters using ERP system and upload seasonal styles onto server. Process customer orders and invoicing accurately and efficiently, also managing cancellations and credits. Regularly update customers on stock availability via email. Coordinate with Production, Logistics, and Warehouse teams to ensure timely deliveries. Communicate delivery dates and exceptions to sales agents. Resolve delivery issues with warehouse and retail partners' distribution centres. Assist in creating clearance packages and process EDI orders promptly. Ensure thorough allocation and invoicing of all orders. Collaborate with D2C and Wholesale teams on future orders and replenishments. Provide support to retail stores for customer inquiries. Experience: Preferably experience in a similar role. Solid understanding of wholesale processes. Intermediate proficiency in Excel. Customer-focused with excellent relationship-building skills. Collaborative team player with enthusiasm and energy. Strong attention to detail and time management skills. Benefits: Inner-city location close to public transport Clothing allowance Be part of a successful team that are growing globally Join a social, innovative and forward-thinking company culture To find out more about this role, apply now or email your CV to jaynejivaro.com.au. Please note that due to a high number of applicants, only successfully shortlisted candidates will be contacted.