About the company: As one of Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. On behalf of our client based in Northgate, we are currently seeking a fulltime Customer Service Officer for a 3-month assignment with the view to go permanent.As the Customer Service Officer your purpose is to provide a high-quality service to customers by performing a range of administrative and customer service functions. About the role:Answering and directing incoming phone callsDealing with complaints regarding services and providing solutionsRebooking of missed servicesMonitor & respond to email in shared mailboxesBooking scheduled servicesDispute resolutionUpdating services with new information About you:Experience with Office 365 suite (Word, Excel, Outlook) essentialPrevious customer service experience is essential.Previous experience working in a mailroom is preferredExcellent interpersonal, oral and written communication skillsAbility to work autonomously, reliably and flexibly in a changing work environment.Knowledge of financial software programs is preferredSelf Motivated Benefits:Immediate start dateNorthgate Location3 Month assignment with aim to go permanentFull time hoursGreat culture$33.34 / hour SuperWe require a starter for this position immediately. To be considered please APPLY NOW.At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA community.You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion