Job description 3 months Temp to Perm $34 per hr Super Pyrmont Start date: Monday 8th April WOW Recruitment are looking for a Call Centre Consultant to support our healthcare client, based 5 days in the office in Pyrmont, Sydney. Our client is an Australian-owned and operated not-for-profit that specialises in hearing aids. This organisation offers solutions and services to help transform the lives of people with hearing loss. The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Outbound experience and previous hearing or health related industry experience would be highly regarded but is not essential. Perks & Benefits: Be involved in a new team that radiates a culture of excellence This company encourages supports career and personal growth All expenses paid 3 day Christmas trip each year Generous salary packaging earning between $60K to $65K plus Super when permanent Monday- Friday - No weekends What you’ll be doing: Outbound customer service calls to support current marketing campaigns Set appointments for the clinicians in your area Learning & efficiently using a range of software & applications Performing adhoc general administration duties You will be provided full training and support No direct sales, converting clients is your focus What you will bring: 2 years of phone-based Customer Service experience (outbound preferred) A bubbly, positive phone manner You’re an excellent listener, which helps you build genuine rapport with customers Picking up the phone doesn’t faze you Self-motivated and able to work alone/unsupervised. Excellent organisational & prioritising skills Ability to be flexible within the workplace & work effectively within a team Willingness to learn basic repair and maintenance of hearing aids If you’re interested to learn more about this Call Centre Consultant role, APPLY NOW and Brad will be in touch