A well-established Perth-based service provider is expanding their team Position: Level 2 Team Lead Location: North Perth Salary: $75,000 - $90,000 Job Type: Permanent Position Overview: A well-established Perth-based service provider is expanding their team After years of impressive expansion and the onboarding of several new customers, they are now looking for a new Level 2 Team Lead to join their team. This is an awesome opportunity for a talented technician who is looking to get into management. Perks: Team lead opportunity. Awesome team environment. Learning and career progression opportunities. Key Responsibilities: Provide L2 support to clients, via phone, email, and in person. Design, implement, and maintain Windows Server environments. Configure and troubleshoot network issues. Manage WAN / WAL connectivity. Design, deploy, and maintain Citrix environments. Administration and support of Microsoft 365 applications. Maintain accurate and clear documentation. Assist with project work (small and large). Offer support, guidance, and mentorship for junior engineers. Build exceptional relationships with customers and offer technical suggestions and insights. Role Requirements: Microsoft 365 Applications experience. Windows Server experience. Collaboration tools experience (Teams, Skype for Business). Virtualization experience (VMWare, VSphere, Citrix). Disaster Backup and Recovery experience (StorageCraft, Shadow Protect). Firewall experience (Palo Alto, Fortinet). Networking (switches, routers). Hardware experience (Dell, Lenovo, Microsoft, HP). We appreciate your interest in this opportunity. We regret that we can only contact shortlisted candidates. If you are not shortlisted, we encourage you to check out our website for other opportunities or to sign up for job alerts. Please note that applicants must be based in Australia with valid working rights to be considered. We represent organizations that promote diversity and welcome all qualified applicants regardless of race, gender, disability, religion/belief, sexual orientation, or age. Email: infoouirecruitment.com Number: (08) 6219 8033