TCCS - Retail Specialist - Essendon DFO - Casual Brand: Estée Lauder Companies Description At The Estée Lauder Companies we are the global leader in prestige beauty - delighting consumers with transformative products and experiences, inspiring them to express their individual beauty. Our commitment combined with your talent helps us deliver our High Touch customer service, while bringing the best to everyone we touch. DAY IN THE LIFE: Exceptional customer service is our top priority. As a Retail Artist you will represent your brand to the consumer. Your purpose is to enable people to look and feel their best by providing an informative and engaging experience every single time. You will combine your excellent beauty skills, with an equal flair for providing 5-star customer service and the ability to work towards achieving retail sales targets. WHAT WE OFFER: You will work as part of a dedicated team who are committed to providing you with state-of-the-art training and exposure to the most update trends. You will also have access to use our outstanding products. We are excited to share an overview of some benefits that eligible employees will receive if successful: - Corporate Discounts: We provide discounts of up to 30% for employees when they are shopping in our Freestanding Stores and up to 60% when shopping in our Company Cosmetics Store. We also provide employees access to Perkbox, a benefits platform providing access to amazing discounts at over 350 retailers. - Personal Merchandise: Eligible employees receive access to Personal Merchandise across two instalments each year. This generous offering is a great opportunity to try different products or replenish those can't live without heroes. - Paid Parental Leave: For fulltime and parttime employees with 12 months service, we offer 14 weeks paid parental leave. We also offer a unique online stay in touch program, Circle-In, designed to support working parents and line managers through every stage of caring for families. - Health & Wellness: Personal wellbeing is important to us. We partner with Work Life Connections to offer an Employee Assistance Program (EAP) to all employees and their family members. This service includes confidential counselling provided by qualified counselling who are available 24/7 via phone, online or face to face. - Birthday Leave: For our fulltime and parttime employees you will be gifted a half day of leave (3.8 hours) on your birthday. This can be taken on the day of your birthday or within one week of your birthday. - Learning and Education Opportunities: Your career development and growth is important to us and at The Estée Lauder Companies, you will enjoy training sessions provided by our Education team, access to Online Learning platforms, LinkedIn Learning Access, and a dedicated Education program for Management roles. Qualifications ABOUT YOU: - Excellent customer service skills - Previous experience in Sales/Goal driven environment is desirable. - Experience gained within a retail store environment is advantageous. - Excellent communication skills, leadership, organizational and time management skills - Flexibility to work trading hours is essential including early mornings and late nights. - Available to work public holidays. APPLY NOW: If you have been looking for a position that offers a real opportunity to combine your passion for working with people and your expertise as an artist we would love to hear from you As part of our standard hiring process you will be sent an invitation to complete a Digital Interview by a third Party, HireVue. Your application will not be completed until this has been completed. Whilst experience and qualifications in the beauty industry is desirable, we are able to provide on the job training to those who have proven confidence and a commitment to learn. ELCFAMILY DREAMJOB Job: Retail - Store Primary Location: Asia Pacific-AU-VIC-Melbourne Job Type: Standard Schedule: Contingent Shift: 1st (Day) Shift Job Number: 243494