A great place to work When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses – not the other way around. We are purpose-led and are committed to empowering our community to thrive. Our community includes our employees, and we know what is important to them, because we asked And here’s our commitments to you: • Provide a diverse and inclusive workplace – because we know how important it is for everyone to be treated fairly and with respect. • Give you flexibility – it’s important to recognise we are all unique and need to create work life balance. • Offer paid parental leave – that supports both parent’s leave and their transition back to work. • Create a fun environment – our social calendar is full up with a range of different virtual and face-to-face events to keep us connected. • Work perks – that our employees actually use, such as a fantastic reward and recognition program, wellness program, additional leave purchase and so much more Role Purpose Capricorn’s Sales Delivery Representative perform outbound calls and emails to potential and current Members and Suppliers to quantify them as sales leads, close out and transition from prospect to new Member for Area Managers and Supply Account Managers. Working closely with these roles, the Sales Delivery Officers will promote awareness of Capricorn Society services and products with the ultimate goal of increased share of wallet. Skills, Knowledge and Attributes • Intermediate skill in the use of Microsoft Office Software Suite; • Exposure to basic accounting principles (desirable); • Excellent communication skills and creative problem-solving abilities; • Demonstrated sales skills in a call centre environment; • Ability to multi-task updating systems whilst conversing over the phone. Experience • 2 years’ experience within a Sales and Service oriented role; • Previous experience using CRM systems; • Previous experience in an outbound sales role highly desirable. Qualifications • Completion of Year 10 High School Certificate or equivalent preferred; • Customer Service Certificate (desirable). Who are we? Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards and more. Last financial year Member purchases exceeded $2.93 billion and Member returns exceeded $72.5 million. The next steps If you think you are the right person for this role and you believe in a Member first culture, then please apply now. Applications will be reviewed as they arrive, so it is better to apply sooner rather than later. If you need any assistance or adjustments to fully participate in the application process, please contact HR on 618 6250 9500. For further information and detail on Capricorn, please visit our website at www.capricorn.coop/careers.