Administration Assistant Pindara Private Hospital Part time, 12 month contract About the Role The General Office Department is seeking a flexible, highly organised and enthusiastic individual to join our team. The successful applicant will be covering a 7-day rotating roster on the overnight shifts. We are encouraging applicants with significant clerical experience to apply for this position. As a member of our busy and fast-paced administrative departments, you will be responsible for providing comprehensive customer focused service to all areas of the Front Office team, including Accident & Emergency. You will also be responsible for all administrative duties within the department and undertake all identified tasks and duties as part of a team that works cooperatively, sharing roles and responsibilities to meet the needs of the customer. Duties may include: Confirming health fund coverage, completing self-funding quotes Attend to the reception desk, directing visitors and handling phone/email enquiries Checking in patients and ambulances Cash handling & EFTPOS payments Billing patients and third parties Precise data entry to ensure patient information is updated Provide administrative support to relevant departments About You You will demonstrate effective communication and interpersonal skills, a result of your strong customer service skills. Your proven ability to work effectively in a team environment and independently as required will also assist you in this role. You will also bring: Certificate in Medical Terminology - desired Previous experience in hospital mainframe systems - desired Previous Hospital, Medical Reception or Health fund experience - desired Computer literacy and precise data entry, including competent keyboard and Microsoft Office skills Strong attention to detail with the ability to work unsupervised Ability to complete tasks within designated time frame Availability to work a 24/7 rotating roster is essential (including overnight shifts) The successful applicant will be highly motivated, with great multitasking capabilities and provide a high level of customer service whilst having a primary focus on patient care despite the busy environment. About the Hospital Owned and operated by Ramsay Health Care, Australia's largest and most respected private hospital operator, Pindara Private Hospital is a 348-bed acute care hospital centrally located in Benowa on the Gold Coast. Pindara Private Hospital has established an excellent reputation in the community for its high commitment to customer service, staff satisfaction and quality improvement. What's in it for you? Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered. Requirements Must provide a National Police check conducted within the previous 12 months Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases. To discuss this opportunity, please contact Rosa Lonie - Billings Manager on LonieRramsayhealth.com.au Applications close: 2nd April 2024 Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com