A customer service and optical lab technician job with a great Optical Company Our client stands as one of Australia's most reputable providers of optical lenses, renowned for its innovative approach, high-quality offerings, and unwavering dedication to customer satisfaction, particularly serving independent optical enterprises. They are offering a unique opening for a multifaceted customer service position in their Perth lab. The perfect candidate will bring experience in customer service and optical technician, complemented by a positive and amiable disposition. Training will be provided for specialized industry-related tasks. Benefits Salary up to 66K No late nights No weekend work No Public Holiday work Part of a team that values your opinion Key Responsibilities: Serve as the contact for clients by handling incoming and outgoing phone calls. Excellence in customer service is paramount. Manage client communications through email and phone. Perform data entry for orders, including frame tracing. Aid in receiving deliveries by unpacking and assigning stock to respective orders. Conduct daily account management, integrating customers into our established systems and procedures while providing added value. Support dispatch data procedures and the packaging of assignments. Help coordinate courier pick-ups. Contribute to the preparation of End-of-Month and Company Reports. Oversee both accounts receivable and payable. Skills Required: Previous Optical experience with associated qualifications Previous experience in customer service Outstanding communication abilities, encompassing both written and verbal interactions. If you feel you have the skills and the enthusiastic attitude that is required for this role, please apply.