About BHP At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success. Come and be a part of this success. About the Role In this role, you will be to create user-centric digital solutions that resonate with our users and drive meaningful impact. Key Responsibilities Collecting User Insights: Spend quality time with our internal users. Understand their pain points, aspirations, and how technology can better serve them. Storyboarding and Prototyping: Visualise potential solutions through storyboards and prototypes. Clear Communication: Articulate your design decisions confidently to Product Owners and Asset customers. Contributing to Design Culture: Be part of shaping our growing design culture. Collaborate with fellow designers to maintain consistency across our solutions and create standards of practice. Balancing Perfection and Pragmatism: Design and deliver products, services, and experiences that are suitable for our industrial context, blending aesthetics with practicality. About You Proficiency in user research, usability testing, A/B testing, and translating findings into actionable product design specifications. Demonstrated experience in journey mapping and executing research studies. Strong background in software design and development using the Agile scrum delivery framework within a high-velocity environment. Experience producing high-fidelity designs and supporting web and front-end development. Familiarity with UI/UX design tools such as Figma, Sketch, Adobe, or similar software. Excellent communication skills, adept at collaborating with both customers and internal product teams. Experience in being a proactive advocate for end users, with a strong sense of ownership. A collaborative and innovative mindset. Experience that is desirable but not essential Resources sector experience Service Design, service blueprinting etc. About Our Process At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks. If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal. Supporting a Diverse Workforce The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms. At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that's more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity. BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at inclusionbhp.com.