Alfred Health Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. Alfred Health Outpatients Program Casual positions available Classification code: HS1 Alfred location Great Staff benefits Department Description Alfred Health Outpatients Program is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation, including Specialist Consulting Clinics, The Alfred Transit Lounge, GP Liaison and Specialist Clinic referrals and enquiries. The largest component of these is the Specialist Consulting Clinics which provide scheduled medical, nursing and allied health services to non-admitted patients at all three campuses. Approximately 1000 patients are treated daily across Alfred Health Specialist Consulting Clinics within surgical, medical and other specialties. Position This position reports to the Administration Supervisor of the relevant work group. As part of the administration team for the Outpatient Program the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, and telephone support and data entry. Key Selection Criteria Essential Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational) Desirable Understanding of confidentiality and privacy legislation Typing accuracy and speed of at least 40wpm Understanding of Medical terminology Understanding of Medicare billing processes Ability to plan work flow, prioritise and delegate in order to meet deadlines BENEFITS Generous salary packaging and novated leasing are available through Maxxia Onsite child care services, payroll deductible expense Onsite staff gym, a payroll deductible expense Modern onsite library faculties, exclusive to Alfred Health staff Access to health and wellbeing incentives Discounted health insurance If you have any queries regarding the role, please contact Brooke Barrett - br.barrettalfred.org.au Applications Close at 11.00 pm on Friday 29th of March 2024. Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged. In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. Website: www.alfredhealth.org.au http://www.alfredhealth.org.au/