Join Williams Town Kids as a part-time Medical Receptionist Manage appointments, billing, and communications with strong organizational skills. Apply now Job Title: Part-time Medical Receptionist Company : Williams Town Kids Location: Williamstown, Victoria Salary: $38 superannuation per hour Schedule: 1 day per week, every Thursday starting from February 29th, with potential for more shifts but not guaranteed. Duration: 2 months Job Description: Assist with daily set-up of the clinic. Manage the email box, including C2C messages and e-tasks for Dr. Madhwan. Manage phone calls and appointment rescheduling, including C2C messages and e-tasks for Dr. Madhwan. Follow-up on results for appointments. Manage office tasks such as scanning, shredding, and post handling. Ensure all documents, reports, and scoring are completed for appointments. Handle billing and rebooking for both onsite and telehealth appointments. Set up telehealth appointments as applicable, including providing information, links, and obtaining consent. Contact patients for the day's attendance who have not responded to text reminders. Fill cancellation spaces in the schedule. Follow-up with patients who did not attend appointments: a. Follow-up required will be specified in C2C. b. This may include invoicing a "Did not attend" fee. Set up and score behavioral questionnaires (ASEBA) at the time of booking. Manage bookings for new patients, including a. Sending an information pack containing a confidentiality agreement and registration form. b. Generating a link for patients to access the clinic to cloud. c. Scheduling initial and 6-8-week follow-up appointments. d. Collecting a non-refundable booking deposit through a Tyro link. e. Booking only after receiving a referral. Process outgoing referrals and letters from C2C, including: a. Using secure messaging. b. Sending emails or faxes through Go-fax. c. Copying to the parent as needed. Qualifications and Experience: Previous experience as a medical receptionist is required. Proficiency in using office equipment such as scanners and fax machines. Strong communication skills, both written and verbal. Excellent organizational skills and attention to detail. Ability to work independently and as part of a team.