We are seeking a motivated health & customer-focused individual to join a small, close-knit Customer Service & Technical Support team. If you are someone who is passionate about not just your own health and wellbeing but that of others around you, then this is the perfect role and company for you If successful, you will work for a dynamic and innovative Infrared Sauna company focused on improving and optimizing people's health, home, and lifestyle through their innovative technology. They are passionate about making a positive impact on the lives of their customers and strive to provide exceptional products and services. Job Description: We are seeking a motivated health and customer-focused individual to join a close-knit Customer Service team the stunning South Melbourne office. In this role, you will be the first point of contact for our valued customers, providing assistance and resolving inquiries over the phone and via email. Additionally, you will be responsible for arranging deliveries and installations and acting as a point of contact for contractors. Full-time permanent position $65-$70k super & bonus incentive South Melbourne location Monday - Friday standard business hours with the occasional 10am-2pm WFH shift on a Saturday Great company culture where birthdays are celebrated and you will feel like part of the family Exceptional company tenure Experience: Passion for the health and wellness industry Previous experience in customer service or a related field Excellent time management and organizational skills Effective communication skills, both verbal and written Careful attention to detail Ability to multitask and prioritize in a fast-paced environment Previous experience using Excel and Xero is a huge bonus If you are passionate about delivering exceptional customer service and want to work somewhere where you are helping people improve their health and wellbeing, we'd love to hear from you Please click APPLY below and submit your resume and cover letter detailing your relevant experience and why you would be a great fit for this position. If you would like a confidential discussion contact Ella Kirkpatrick on 0498 134 107 - SMAART Recruitment.