Your key responsibilities High level, accurate word processing and typing. Complex formatting of documents. Prepare briefs and documents and attend to routine correspondence. Monitor and manage the flow of incoming and outgoing correspondence. Travel and accommodation coordination. Information management (i.e. Excel spreadsheets, practice management system, case management system (VisualFiles) databases). Diary management (appointments, etc.) organise meetings, conferences etc prepare and distribute agendas Etc. Maintain filing, records bring-up and retrieval systems. Assist legal professionals with billing, invoicing and time recording. Consultation and liaison with internal and external clients and other stakeholders on various matters including confidential and sensitive issues. Training, coaching and developing legal secretaries. Ensure services are completed in a timely and professional manner. Provide advice and training on the general operations of the team, branch and whole of practice, processes, procedures relating to legal secretarial work, finance, information technology and other corporate processes and functions. Utilise effective communication skills and problem solving skills to communicate and address any problems that may arise to resolve issues. Support the Executive Legal Secretary to identify opportunities to adapt and change work processes and assist with the development of guidelines or effective methods to achieve consistently high secretarial and administrative standards within the team. Model client service standards and Crown Law's values. Undertake other duties as required relating to the requirements of the operational area and Crown Law. Work collaboratively with Practice Management Branch personnel regarding team and whole of practice issues. Applications to remain current for 12 months Job Ad Reference: QLD/553971/24 Closing Date: Monday, 8 April 2024