Are you a dynamic, customer-focused individual seeking an exciting opportunity? Look no further - we're in search of an enthusiastic Customer Service Representative with strong data entry skills to join our team. As the initial point of contact for our valued customers, you will play a vital role in delivering exceptional service and ensuring their needs are not just met but exceeded. Responsibilities: Handle incoming calls and emails from customers inquiring about our roofing products and services. Accurately process orders and maintain meticulous customer records in our system. Provide precise and timely information regarding pricing, availability, and service options. Professionally and promptly resolve customer complaints and issues. Collaborate seamlessly with our sales team to consistently exceed customer expectations. What we are looking for: To be our ideal candidate, you should possess: Excellent communication and interpersonal skills. Previous experience in building supplies is preferred. Strong attention to detail and data entry accuracy. The ability to thrive in a fast-paced environment. A customer-centric mindset, willing to go the extra mile for customer satisfaction. Proficiency in Microsoft Word and Excel. Benefits: Receive comprehensive training to become well-versed in the roofing sector. Join a market-leading company in the roofing industry. Be an integral part of a diverse and collaborative team dedicated to excellence. HOW TO APPLY Please send your resume highlighting your relevant experience. We will contact selected candidates for interviews. Note: Only applicants who meet the requirements will be considered. Thank you for your understanding. At Workhorse Staffing, we value diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment. We look forward to receiving your application