About the role The Douglas Club is an intimate cocktail bar in the heart of Melbourne's CBD. Set in a heritage listed building, The Douglas Club will merge the luxury and glamour from the 1930's golden age of travel with modern design and technology. What will I be doing? - Receive orders and serve customer requests completely in a timely manner - Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc. - Take food orders and assist the floor team with deliveries as required - Understand menu content, any menu changes, and promotional activities - Keep your service area clean, tidy, and well-prepared - Efficiently manage the proper settlement of all customer accounts - Answer guest queries in a polite and helpful manner What are we looking for? - Previous experience within a high end cocktail bar - Knowledge and ability to create classic cocktails - Flexibility in hours as you will be working rostered shifts, especially on weekends - Exceptional personal presentation and communication skills - Flexibility to respond quickly and positively to a range of work situations - Passion for delivering exceptional levels of guest service What will it be like to work for Hilton? Work in an environment that is focused about customer experience. You will also receive: - Access to discounted accommodation globally - Competitive wages with higher penalty rates than industry average - Extensive leadership and career development opportunities Job: Food and Beverage Title: Cocktail Bar Attendant Location: null Requisition ID: HOT0AG16 EOE/AA/Disabled/Veterans