Des's Cabs is looking to fill a casual position with the view to Permanent Part time work ongoing within our 24/7 Whyalla Call Centre. Opportunity to join a successful family owned business Work with a passionate and forward-thinking team Benefit from full training and support This is a great opportunity for a motivated IT savvy and customer service orientated person to become a vital part of a growing team. Deliver a level of service that exceeds our customers expectations and ensure customers receive professional and efficient service. Des's is a family owned business with experience in personal transport for over 50 years. It is versatile with its individual companies distributed throughout various locations in SA. We understand the importance of people and quality within our business and provide a unique opportunity for the right person to become an integral part of our friendly and supportive team. The right person will take advantage of the in house training and gain skills and experience. Our aim is to make starting work easy and enjoyable Reporting directly to the Manager this position will have the responsibilities for the following: Provide a professional level of service in-line with company policies and procedures Deliver a level of service that exceeds our customers expectations Ensure smart working practices are followed to contribute to ensuring and maintaining the smooth running of the daily operations of the Company Promote and portray a positive image for the Company To be helpful, polite, knowledgeable and resourceful Provide and maintain a safe workplace in accordance with OH&S policies and procedures To be successful in this role you will have the following skills and attributes: Demonstrates well-developed personal communication skills A high level of keyboard and computer knowledge, and data entry skills A high level of customer service and leadership skills Has the ability to listen and communicate well Demonstrates an ability to remain calm under pressure and able to work accurately in a fast paced environment Ability to work within a team environment The role of a Call Centre Customer Service Officer is a rewarding and responsible position within a dynamic company. Please be sure to include a covering letter addressing the key criteria set out in the Job Description included to the right of the Job Details shown here as the first page of your resume. This is an excellent opportunity. If you are friendly, reliable, motivated with the ability to work in a fast paced environment with a focus on customer service, who is well presented and flexible towards working hours, then we would like to hear from you Apply Now